Community Manager

About Us

Mind Mage is an innovative tech startup pioneering generative AI technology for interactive entertainment. Our mission is to bring joy to everyone through tailored, innovative, and immersive digital entertainment. We're tackling significant challenges around reasoning consistently over fictional story environments, pushing the boundaries of AI and storytelling.

We're building an interactive AI-powered storytelling experience where human authors can have AI bring their stories to life and allow reader participation. As we grow our beta community and prepare for launch, we need someone passionate about building bridges between creators, players, and our development team.

The Role

We're seeking a part-time Game Community Support Manager to join our team in Cambridge, UK, with potential to develop into a full-time position. This is a unique opportunity to shape our community engagement strategy in a fast-paced, early-stage startup environment. Be a part of the origin story of our new venture!

Key Responsibilities:

• Manage and grow our beta community across social media, forums, Discord, and other platforms
• Be the key link between our players and the development team, ensuring our community remains engaged, informed, and valued
• Create compelling and on-brand content that resonates with our community
• Monitor community sentiment and provide reports and insights to the development team
• Organize and execute community initiatives, including competitions, Q&As, and special events
• Collaborate with development teams to ensure clear and consistent messaging
• Gather and analyze player feedback to provide actionable insights
• Escalate key issues from player feedback to relevant stakeholders
• Stay up to date with industry trends and best practices in community management

What We're Looking For:

• Experience managing a gaming community, ideally in a professional capacity
• Strong written communication skills with the ability to craft engaging content
• Familiarity with major social media platforms, Discord, and community management tools
• An analytical mindset with the ability to interpret community sentiment and metrics
• Ability to work collaboratively across teams
• Passion for gaming, storytelling, and an understanding of player behaviors
• Fresh ideas for community growth and engagement strategies
• Adaptability and eagerness to learn new technologies
• Initiative-taking qualities and creative problem-solving skills

If you don't think you have what we're looking for in this role, but still think you're a good fit for the company, get in touch - we would love to consider you for other positions.

What We Offer:

• A generous stock options scheme
• Opportunity to work on cutting-edge AI and storytelling technologies
• Flexible working arrangement
• Very generous holiday policy
• Chance to be a key player in an early-stage, high-potential startup
• Collaborative and innovative work environment
• Potential pathway to full-time employment as we grow

Our Values

 

Innovation at the Core

• We constantly push the boundaries of technology and storytelling to create groundbreaking experiences.
• We pioneer paths to places others can't imagine.

Empowering Creativity

• We provide tools and platforms that enable storytellers to bring their visions to life in new and exciting ways.
• We value creativity that can be disruptive and revolutionary, not just evolutionary.

User-Centric

• We put our users' needs and experiences at the forefront of everything we do and work backwards.
• We strive to make life simpler and more accessible for our users.

Technological Excellence

• We leverage our expertise to develop cutting-edge AI and voice technologies that enhance interactive storytelling.
• We value simple solutions and build lean systems that automate activities and avoid wasteful processes.

Collaborative Spirit

• We foster a culture of teamwork, both within our company and with our community of creators and customers.
• We value the quality of ideas more than where they come from.

Ethical AI Development

• We commit to developing AI technologies responsibly, ensuring they enhance rather than replace human creativity.

Continuous Learning

• We embrace change and continuously adapt to new technologies and market needs.

Integrity

• We don't hide behind half statements and are up front with customers, investors, and partners.

Judgement

• We value people who can make independent decisions with high judgement.

Build it then improve it

• We value speed, understanding that technical debt is a tool to be used but not abused.

 

Diversity and Inclusion:

At Mind Mage, we're committed to building a diverse and inclusive team. We believe that bringing together individuals with different backgrounds, experiences, and perspectives is crucial for innovation and success. We encourage applications from candidates of all backgrounds, particularly those from underrepresented groups in the tech industry.

Get in Touch:

If you're passionate about AI, storytelling, and pushing the boundaries of technology, we want to hear from you!

To apply, please send your CV and a brief description of why you're excited about this role to careers@mindmage.ai.

Mind Mage is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, accessibility and mobility requirements, or age.